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Getting Started
Getting Started
What is Chatroll?
How does Chatroll work?
Setting up your Chatroll account
Creating and embedding your first chat
The Chatroll Dashboard
The Chatroll Module
Choosing a Plan
User Guide
Overview
Embedding
Embedding your chat
Features
Overview
General Chat Options
Increasing your chat’s capacity limit
Chat sign-in methods
Send & emoji buttons
Message reactions
Sound notifications
Recent messages
Integrating with social platforms
Setting up social sharing
Customization
Overview
Selecting a language for the chat interface
Customizing the appearance of your chat
Modifying the width and height of your chat
CSS Customization
CSS Theme Library
CSS Code Library
Moderation
Overview
Adding administrators and moderators
Removing administrators and moderators
Managing user permissions
Managing users
Blocking users
Managing blocked users
Choosing who can post links to the chat
Deleting messages
Modifying the message display speed
Updating status messages
Using the message filter
How to open and close a chat
Engagement
Overview
Opening the chat in a pop up window
Q&A Mode - Approving messages manually
Cross Posting - Copying messages from one chat to another
History & Analytics
Overview
Browsing chat history in the module
Browsing chat history in the dashboard
Exporting chat history
Clearing chat history
Measuring audience engagement
Developers
Overview
Website Platforms
Overview
Adding Chatroll chat to your WordPress site
Adding Chatroll chat to your Wix site
Adding Chatroll chat to your Weebly site
Adding Chatroll chat to your Squarespace site
Adding Chatroll chat to your Shopify site
Adding Chatroll chat to your LeadPages site
Adding Chatroll chat to your Unbounce site
Adding Chatroll chat to your Facebook Page
Adding Chatroll chat to your WebStarts site
CMS Platforms
Overview
Adding Chatroll chat to your Joomla site
Adding Chatroll chat to your Drupal site
Adding Chatroll chat to your phpBB site
Adding Chatroll chat to your vBulletin site
Single Sign-On
Overview
Chatroll Single Sign-On (SSO) API
Enabling Single Sign-On in your PHP site or app
Enabling Single Sign-On in your custom website or app
Troubleshooting
Overview
What does the error “Invalid API Request” mean?
Why are my moderators missing in WordPress?
FAQ
Overview
Account
Overview
How do I change my username?
How do I change my password?
How do I reset my password?
How do I change my email address?
How do I change my profile picture?
Plans & Billing
Overview
What plans does Chatroll offer?
How do I change my billing information?
How do I get a receipt?
How do I upgrade my plan?
Why has my service plan been suspended?
Troubleshooting
Overview
How do I use Chatroll on my phone?
How do I change the way my username shows in the chat?
Why is my Chatroll showing “full”?
How do I contact Chatroll?
Go to dashboard
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Home
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User Guide
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Features
Overview
Contents
General Chat Options
Increasing your chat’s capacity limit
Chat sign-in methods
Send & emoji buttons
Message reactions
Sound notifications
Recent messages
Integrating with social platforms
Setting up social sharing
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